FAQ

WHY CHOOSE JPS AS YOUR ROOFING CONTRACTOR?

  • Actively Managed by the Owner - John F. Peil (JP)
  • Dedicated Full-Time Professional Installation Specialists
  • Fully Insured for both Liability & Worker’s Compensation
  • More than 1,000 Roofs Replaced in NC since 2009
  • Knowledgeable, English Speaking Jobsite Supervisors
  • Extensive Insurance Remediation Claims Experience
  • Absolutely Committed to 100% Customer Satisfaction
  • Factory Certified IKO ShieldPRO plus+ Roofing Contractor

Here at JPS we have many years of roofing experience. We offer professionalism, honesty and integrity with effective customer communications. We use high quality materials and installation techniques and have qualified bilingual job site support. When we are on the job we will be sure to keep the job site clean and finish on schedule.

Our company is small enough to be able to deal directly with the owners and most projects are completed in one day. We promise to make your roofing project as easy as possible and we are absolutely committed to 100% customer satisfaction.

How does the insurance process work?

First you file a claim with your insurance carrier. Ask the Claims Agent to have the Adjuster Call and Make an Appointment to inspect your roof. The Adjuster usually looks at your roof within 5 – 7 days after filing the claim.

When the adjuster calls, be sure to get the Adjuster’s name and telephone number. Set the appointment and contact JPS of WNC to give us the time and date of the appointment along with the adjuster’s name and telephone number. Feel free to give them my name, John Peil and number (828) 577-8651. I will meet with the adjuster to represent your interests and make sure that everything is included in the claim.

If the roof is approved, the Homeowner will receive a check for an estimated fifty percent of the claim.

If you have a mortgage on your home, the first check will be made out to the Homeowner and the Mortgage Company. If this is the case, contact JPs of WNC and we will walk you through the procedure that your lending institution follows.

After the project is approved, JPS of WNC will prepare a contract that mirrors the insurance company settlement statement. If approved, your only out of pocket costs to complete the repairs will be your deductible amount and any upgrade options that you choose.

Call JPS of WNC when the first check comes back from your Mortgage Company. The first check is due as down payment after the materials arrive at the jobsite. Please check the materials to verify the shingle color is correct.

Upon completion, JPS of WNC will do a final inspection on the job and file the certificate of completion paperwork with your insurance company so they can release the final payment.

Upon receipt of the final insurance check, the final invoice payment is due JPS of WNC.